Many people come to First Step as a bundle of nerves not knowing what to expect from an assessment and what the process is. We try to make the assessment as relaxing and easy as possible. When you first arrive at your assessment you can expect to be greeted and checked it. You will be brought back to the front office to work on some paper work. The paperwork consists of a questionnaire so we can get to know you through some of your history by your report. We also ask that you fill out a basic demographic form and health history. We also want to make sure that you are aware that we protect your privacy so you will fill out an informed consent. We also request that you fill out the appropriate authorizations if you need information sent to another person such as a letter. Without that form being completed we are not able to send any information. We also work with adolescents at First Step. When they come in we ask that a parent comes and helps fill out the paperwork with the teen so we can have accurate information on them.
After your paperwork is completed, you will meet with one of our counselors. This is when the counselor and you will sit down and have a conversation to gather some history along with present information to help determine if education or treatment is necessary. When it comes to the adolescent assessment we will meet with the teen and then meet with the teen and parent to discuss the parent’s concerns and the recommendation. During the assessment the counselor will be doing a lot of writing to make the assessment as accurate as possible but we are paying attention and actively listening to you. We take a lot of pride in having counselors that are empathic and compassionate, and strive to make our clients comfortable during this process. When this part is over you will leave here with a recommendation in your hand, and you can even choose to enroll into a program on the same day if one is recommended.
Sometimes when people come to the assessment they are not aware of what forms to bring if any. If a person is coming because they have a DWI it would be helpful if they brought their citation and their blood alcohol content report. A person also should bring their certified, lifetime North Carolina Driving Record, but if they are not able to we will be happy to help them out by going to the DMV website and pulling one up. The person would just need to make sure they bring a Visa or MasterCard to pay the $8.00 DMV fee on their website. If you have another type of legal charge or court order, those forms would need to be brought to the assessment if possible, same with a school violation. If a person comes on their own they would not need to bring any documents unless they were discharged from another facility and then they may want to provide their discharge report. We also recommend that if you have medical insurance to also bring that card with you because we can usual bill insurance for assessments and treatment. We are in network with all the major insurance companies, and some of the smaller ones, too.
We want you to be assured that when you come into our facility that you will be well taken care of and your privacy will be fully protected. We appreciate the opportunity to work with you.
Jessica Storrs, B.S., CSAC