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    Client Experiences

    Experiences of First Step Services clients.

    ** This Page Randomly shows ‘Client Experiences’ from our large database of anonymous Client Experiences, unedited, as written by clients themselves. Just refresh this page to view new experiences.

    Thought it was gonna be a boring weekly meeting

    I was brought here because of a DUI and I thought it was gonna be a boring weekly meeting that I was forced to be a part of but it was quite the opposite. I found that the many counselors were awesome and knowledgeable about treatment methods and how to cope with your addictions. I learned that I was in a dark place when my incident occurred and that I now know many ways to deal with any negative situation.

    Anonymous February 3, 2017

    Final day parting will be a little bitter sweet

    On day one there was a great deal of anxiety about what to expect, but on my final day parting will be a little bitter sweet. I am fully supportive of the life lessons and tools this setting provides. The stories have been moving, thought provoking, and have given me hope. My time here has encouraged me to self-reflect on the reasons that I am here. I have learned the lesson to simply say no thank you especially if saying no to someone else is ultimately saying yes to my best interest and well-being. I am a firm believer that things do happen for a reason and that our trials, failures, triumphs shape our character. I think my DWI was God's way of throwing on the emergency brake and forcing me to stop, assess my life and the importance of filling it with people that encourage self-growth and betterment. I hope I continue to be receptive to the lessons this situation has to offer and that it will be a stepping stone for those around me rather than a stumbling block. I’ve learned the importance of facing this issue head on, not victimizing myself; to accept that it is okay to make mistakes in life and it’s up to me weather I allow it to define me or if instead use it to improve myself, my decisions, and my future.”

    Anonymous October 21, 2016

    I would certainly recommend this place to anyone

    The group leader was very personable and made me and everyone else feel comfortable. I was able to open up about things. I normally have a hard time talking in front of other people, but not here. I learned a lot from coming to group. I would certainly recommend this place to anyone who wants or needs these services.

    Anonymous November 18, 2016

    The group was very good for me.

    The group was very good for me. It was nice to be around people with the same problem and being able to talk about it.

    Anonymous November 18, 2016

    Thank you for a new chance and a fresh start!

    I'd like to begin by saying that at the beginning of treatment, I didn't even realize how sick I was or how much I needed it. I was ashamed, I was afraid, and I was angry at myself. I was an anxious mess, and I was frustrated. With great trepidation, I began the process and have since been able to attain a new, positive outlook on life and make changes for the better! I am excited about what the future holds! This new lease on life is possible with the support, tools, and strategies I have learned in this program. I have been able to, for the first time, see and understand the issues that led to my substance abuse. I have learned how to deal with the real issues rather than covering them up. I can't thank my counselor enough for her support, motivation, inspiration, and insight. I am also appreciative of the experience in learning from others in the program. Thank you for a new chance and a fresh start!


    Anonymous May 21, 2016

    Counselors and group very easy to talk to

    “I found the counselors and group very easy to talk to, it was a very comfortable setting. Even though I don’t struggle with an addiction, |I was still able to relate to many of the group discussions. Mostly it was just nice to be among people who are also going through similar and difficult situations and to be in a safe place where you don’t have to fear judgment.”

    Anonymous March 19, 2017

    Introduced by my attorney

    I first got introduced by my attorney following a DWI offense that I committed back in April 2016. This group was really helpful to be because I had an opportunity to meet and share with other participants with similar problems. Being able to share and learn how to make better choices in life was what stood out for me. The counselors were respectful and helpful at all times.

    Anonymous January 15, 2017

    Was something new and I gained knowledge

    The whole experience was something new and I gained knowledge. The whole reason why I am here was because I was dumb enough to get behind the wheel after drinking and not think what could happen. I came here to get my license back and change my way of thinking. When I first started the treatment I thought it was a waste of time and money. I thought I already knew what addiction is and that I don't have a problem with it. One rule was that we had to say sober for 30 days. I thought it would be easy. It started out great but in the last week I slipped and had a Corona. So back to zero. I finally accomplished it and it has shown that I'm in control and that I don't need to drink. This experience has been an eye opener. I got to hear all types of stories of why other people are here and some weren't all about alcohol. I learned about consequences and that it could have been a lot worse for me. I could have hurt myself or someone else. This made me realize that I need to make smarter decisions and live a healthier life style.

    Anonymous February 3, 2017

    Treated with respect and courtesy

    Following my DWI conviction, I called First Step and was immediately treated with respect and courtesy. My counselor was always kind, smiling, and ready to listen; offering help when needed. She was open and kind in all situations and to all of the group members. My counselor taught tools to me and the group regarding staying sober. For me especially, the ideas regarding other pursuits and hearing other’s lives living sobriety was extremely helpful. I would recommend First Step to anyone who was in my situation.  🙂

    Anonymous March 5, 2016

    I enjoyed the group

    I enjoyed the group, like the people I come across still keep in touch with some of them; the counselor was very easy to talk to, he gave me some good pointer to keep with me going throw life. I would say if you need help this would be the place to come.

    Anonymous October 21, 2016


    Choosing outpatient substance abuse treatment

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  • Client Experiences

    Initially I expected the group sessions to be very boring and was rather unenthusiastic about attending. However, after my first few sessions I found an appreciation for the program. I think what was most beneficial for myself was seeing and hearing other people's situations as it made me realize I could very well be in


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