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    Client Experiences

    Experiences of First Step Services clients.

    ** This Page Randomly shows ‘Client Experiences’ from our large database of anonymous Client Experiences, unedited, as written by clients themselves.

    The group was good, no judgment

    DWI brought me here. The counselors were great, helpful, respectful, and understood where you're coming from. The group was good, no judgment which makes you feel good. Made me feel like I wasn't alone. I tend to be co-dependent. No more drinking – not a lifestyle.

    Anonymous

    I was very nervous and had no clue to what to expect

    What brought me to First Step was my DWI. Before attending my first group I was very nervous and had no clue to what to expect. My first group was very nerve racking because I get nervous talking in front of groups of people. My first impressions of the counselors were, they seemed very inviting and caring. Through check-in in my first group became a little more comfortable. I quickly realized that I was not the only one who was in for what I was in for. I learned a lot about myself and realized that there were many things within myself and around myself that I needed to change. Hearing other group members tell their stories was an eye opener to work more on myself and my education. I have appreciated everyone’s open mind and honesty. First Step is an amazing place. Thank you for everything.” Anonymous

    Anonymous

    My family was what made me come to First Step

    “My family was what made me come to First Step. I walked in and was surprised at the feeling of community I felt in the room. I was angry I was here, due to the fact I felt I was okay and needed no help. But I quickly learned I did need help; I had let my life slip out of control and couldn’t lie to myself any longer. I found a large portion of myself here, and was able to press refresh with myself. I am better for this, and feel I am doing a lot for myself. I shine my own light and see so much in my future. I’m thankful for all the people I met and the laughs shared with them. They saved me as much as learning did. I was no longer doing this for my family but instead for me. I might come back for the $5.”

    Anonymous Raleigh Client

    An initial concern of mine

    "An initial concern of mine was that the groups would be basically a big “guilt trip”, other people I know have been through DUI/DWI mandatory alcohol classes have expressed that was their experience. What I found interested was a really positive experience. In the time in group was much more focused on changing life habits and attitudes as well as attitudes on substances use. I found that focus to be much more effective than what was explained initially. The main focus I found helpful were finding and setting personal values, focus on changing and overall improving overall oneself. I personally took some much needed personal information that will play a great part in positive changes in my life. Finding, creative great personal purpose I feel like it’s one of the greatest building blocks against substance abuse and/ or use. These groups have gone a long way towards that."

     

    Anonymous

    First Step is my safe place

    I was drawn to First Step by intuition. I looked at the list of providers & First Step stood out to me. My initial impression of the counselors and group were very inviting. I felt welcomed 100% of the time. The encouraging environment was most helpful. First Step is my safe place and I plan on coming back from time to time. I like First Step because I feel like I can be myself, get advice and give advice, all at the same time. Treatment has changed my life. I have come to terms with staying sober and know that first step will always be here for me if I ever find myself in a time of weakness. That gives me so much hope and so much support. I know now how much drinking can affect others’ lives; not only because of my personal situation, but because of everything I’ve learned in group. Group encouraged me to look deep within myself, face what I found and share it, process it, and let it go. Group was not only informative but it was fun. Sober fun. I am thankful for group therapy and first step. Arlene is a fantastic counselor and I strive to be in a position such as hers one day. Thank you to everyone at first step for changing my life.

    Anonymous

    I was not alone

    When I walked through the door I felt apprehensive about opening up to the group, however as I participated more I felt more comfortable and began to realize that I was not alone with my addiction. I learned that I do not need alcohol and can live without it. Coming to the meetings changed my views on life and made me realize what triggers set me off. I would like to thank the staff at First Step for being open minded and patient with me. Thank you so much!

    Anonymous

    I felt a little out of place

    When I started coming to group I felt a little out of place. After being here a couple of times I started feeling more relaxed and comfortable. My counselors are amazing counselors. They really helped me find out a lot about myself and how to better deal with the things in my life. I have found that my substance abuse was a way to not deal with things. Also I have realized my triggers and ways to better not put myself in those situations. This group has helped me in many ways; I am going to take what I have learned and try to apply it to my everyday life. I do realize every day is a struggle, but I will take it day by day.

    Anonymous

    New found respect in my family’s eyes

    I have learned with a lot of hard work good things can happen. First Step has helped me express my feelings more aloud instead of holding them in. First Step has given me confidence in my decision making and given me a new found respect in my family's eyes. I also have made some great friends and acquaintances. I attended my group sessions at the Garner location and my counselors were Kim and Tonya. ~

    Anonymous

    My counselor was always kind, smiling, and ready to listen

    Following my DWI conviction, I called First Step and was immediately treated with respect and courtesy. My counselor was always kind, smiling, and ready to listen; offering help when needed. She was open and kind in all situations and to all of the group members. She taught tools to me and the group regarding staying sober. For me especially, the ideas regarding other pursuits and hearing other’s lives living sobriety was extremely helpful. I would recommend First Step to anyone who was in my situation. 🙂

    Anonymous Raleigh Client

    The counselors here are amazing

    "The counselors here are amazing and make you think deeply about stuff. Coming to treatment has made me want to be a better person and strive towards my long term goals. The people in group with me were so helpful. Everyone was there for each other and it felt like everyone was a family. If I didn’t have to pay, I would come all the time!"

    Anonymous

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  • Client Experiences

    I came here following a DWI. I made a poor decision, and I am now dealing with it. At first I thought of the groups as a punishment I was forced to complete. As the groups went on, I met people similar to me and made friends. With the group’s help, I learned how my

    Anonymous Raleigh Client

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