Client Experiences

First Step Services Client Experiences

Read about some of the experiences from the clients of First Step.

My initial impressions of First Step were both a sense of embarrassment and a though I wasn’t going to get much out of the “group” meetings. Quickly I found the counselors to be very knowledgeable and understanding to the needs of every individual. I also saw that they treatment everyone the same yet different as ones needs were noted. I did enjoy the family feud game and found that it was a great way to emphasize learning and unde3rstanding the subject manner. I do absolutely feel my decision making process will be different in the future. I know that I will put a plan together for any evening activities that include alcohol. I have learned that a $25.00 cab ride is a lot cheaper and not to mention safer than taking a chance with my life and someone else’s.
SC

My DWI Conviction is what brought me to First Step Services. From the very first day I came in with a positive attitude to take something positive away from this experience. My initial impressions of the counselors were that they were all helpful and concerned for our well-being. I thought that they did a good job of interacting with the group and getting every member involved with the discussion. The most helpful part of the process was the open dialogue that I engaged in with the group. It was refreshing to share experiences and relate to others with similar circumstances. I learned that my irresponsible actions affected not only me, but those close to me as well. The treatment has left a lasting impression on me as I move forward.
JTR

The first time I stepped into First Step, I was a little uneasy because I was not sure what I was getting myself into. After meeting my first counselor Glen, I was a little iffy still because he did not seem to into it. When I showed up to my first real group I met Cynthia, Phyllis and Amy and they seemed really cool and I felt like I would learn something. While working through the groups I learned that my weakest moments are with my closest friends and I enjoy smoking when I am in pain. Treatment honesty never changed me but I feel like I gained some knowledge about myself and how to recognize when I am craving. I might not stop smoking all together but I will definitely make me watch myself if I ever do it again.
BB

Initially, when I looked this facility up, I didn’t think I was doing anything but trying to finally pay and do the 20 hours to get my license back. I came in with a get it done attitude, not planning on taking anything from it. However, I learned that everyone (myself involved) needs a wakeup call. God did not give us the ability to reproduce without giving up real life examples. I learned that if you make a mistake and you never learn from it you will forever spiral in the same direction. Learned my lesson and changed my way after I made my mistake and didn’t’ continue down that path. I also learned I have other issues that I need to deal with. I’m proud of myself for finally accomplishing this task. I enjoyed meeting Amy and Cynthia and the other lady Phyllis. Although Cynthia’s was my favorite, her approach was realistic. Amy was down to earth and IU related to her as well. Then content could have been better however but overall it helps others. I learned I have a lot to live for and that as long as I know right from wrong and learn from mistakes I can be successful. Thank you for helping me reaches my goal. A costly one at that was worth it.
Anonymous Client

I first came to First Step Treatment because of a DWI Charge. I am still in the process of completing this case. My impressions of the counselors and group were positive. Everyone who leads group (counselors& interns) is friendly and professional. The group members are compliant and open about their cases and treatment plans. It was helpful for me to meet other DWI clients and learn about their situations. It was helpful to discuss stress and responsibility because that is partly what brought me here. I learned that I am not invincible and I cannot always control my alcohol consumption and it can get me in trouble and put myself and others in danger. I learned that my actions affect everyone around me, not just me. My actions speak to my character as well. I feel changed because I do not desire to get drunk or to drive if I do.
Anonymous Client

I was a patient at First Step due to my DWI. I immediately felt welcomed and comfortable sharing my story. Every session, I was educated on work and I learned what to do in situations where I feel unsafe. Bill and Jessie were fabulous instructors that taught us in fun, exciting ways that made me actually eager to come to group. They challenged me to think in ways I had never thought before and to cherish my values day to day. Each group was a joy to be in and I never dreaded a moment.
ST

Initially, the DWI was just causing punishment, but after I got over the anger and shame of the situation I realized that maybe it happened at an opportune time to get myself back on tract. I shifted my attitude to be positive and I think the groups really enforced that. I really think it was beneficial to focus on myself as a individual and learn how to better myself. I learned a lot of important aspects of myself that can better all aspects of my life stay positive and more forward.
HH

What brought me to First Step was getting DWI. Initially I dreaded coming to classes on Mondays and I didn’t like participating in class. I learned that the more you participate the better you feel about yourself. It helps to get your situation and ideas off your chest. I believe that most helpful think I learned were prevention techniques and ways to say no. I can use these things to avoid situations in the future. Treatment gave me a better outlook on my situation and helped me learn from my downfalls. Learning from these things and letting them not happen again is the most important thing.
PG

Since I’ve been here in the program I have enjoyed it. Obviously the first class had me a little nervous but a reality set in I was fine. The reality that I speak of is that in which we all have issues, bug, small, or in between. I have never felt that I had an issue but while in group I did realize why I drank so much. That is something I’ve been able to deal with while also gaining different methods to do with stress.
CAW

I was arrested for Assault and have to do DOSE and alcohol treatment. I was a little nervous at first but after a few groups I felt at ease. I felt very calm because I am around people that have the same problems and thoughts. Cynthia was very calm and so funny. She is serious at group but knows how to have fun. Phyllis is very strong and has a heart of gold. I will never forget them and Ray. I have learned that I can us the tools not just for drinking but in everyday situations. Also that speaking with others about common problems does help. I made a major mistake, and I took responsibility for what happened. I came here to do the program with a good attitude and I have learned from my group sessions and my AA meetings.
MMD

I came to First Step because of A DWI conviction my second, which occurred in April 2011. I waited such a long time to complete treatment for financial reasons. I found the program and the counselors very helpful. Phyllis and Cynthia do a excellent job creating a safe open and nonjudgmental atmosphere. I always felt that I could speak my mind freely about addiction or any other subject. The presentation that was given by the speakers from the victim’s advocacy group were particularly effective. I’m sure I’ll remember their stories whenever I’m around alcohol. As for how I’ll apply the lesions from group in the future, I do think I’ve gotten to a secure place regarding abstaining from drinking and driving. The stories I’ve heard in group will help to reinforce my strategies for maintaining sobriety and safety. I’ve also learned a few signs of addiction that I’ve seen in friends and family.. What I’ve learned in group will help me to help them in the future. I’ve learned quite a bit about myself and about addiction and will be sure to carry these lesions with me going forward.
WAB

Martha and Bill were fantastic. I was very skeptical coming to group but I ended up really enjoying it. I think it made a huge impact on my situation and other aspects of my life. I think the activities were really important and allowed me to think of things I don’t typically think about. I also felt it was really important to hear the stories of others. I thing hearing that others especially people you don’t “expect” to be in this situation, older people, professionals are going through some things similar and learning from it will really help me put it in perspective. Thank You

“After just a few sessions of outpatient treatment, patients become much healthier physically, mentally, spiritually, and emotionally… begin to practice a spiritual life that they never knew existed for them.”Graduate of the First Step program.

 

1) A Graduate’s Reflections

2) My Treatment Process

 

I enjoyed discussing my feelings and experiences openly and to get to know the
other people. I have worked very hard to achieve sobriety on my own, but it was
very helpful to have an outlet for my feelings and concerns. JLG

I like most of the activities that are planned for the group sessions. Some are
more helpful than others. Counselors make sure to keep things up-beat. I feel
like religion and/or faith was different for me than some others, and and that it
made me uncomfortable at times, but it was good food for thought. All in all, a very
productive and positive way to spend time in treatment. Great speakers were
also a highlight of this program. AS

Court made me attend First Step Substance Abuse treatment in order to get my
driver’s license back. At first I was a shy and timid because I didn’t
know anyone, but after I kept attending a few groups it became something
different than I originally thought. Everyone was open about their experiences,
and I learned a lot from the group members, such as making healthy decisions and
learning how to stop when you need to avoid more problems. I learned and
listened to what people were saying and what they were going through. It was a
good experience for me. SY

Substance-Abuse treatment at First Step was great. There were good mentors and
great people in group. I like how open and honest everyone was. The group
served as an eye-opener for me, and I learned that my problems were not as small
as I thought they were, but they weren’t that much bigger either. Treatment change
me for the better and help me to prioritize and refocus on the more important
things in my life and how vulnerable we all really are. RS

My experience with First Step was very positive. It opened me up to the idea of
not just working on me, but helping others! I recommend to people to share, you
get much more out of it.