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    Financial / Methods of Payment:

    methods of payment

    Insurance:

    We are in network with most Insurance Companies that operate in this area. We do all the billing and assist with authorizations. Your insurance will often even pay for your assessment. If you have insurance it is often helpful for you to contact your insurance company and ask for authorization after your assessment and prior to entering counseling. This ensures the most likelihood that they will assist you with cost.

    We will contact your insurance company, but in the rare case that they do not immediately authorize your counseling services, they will usually cover your services if you contact them and insist  they provide authorizations and re-authorizations. Insurance companies do not handle Substance Abuse & Mental Health Counseling in the same manner they do your typical doctor’s treatment. Client/Patient involvement is sometimes necessary to ensure they assist you with paying for treatment. Insurance will usually pay for your DWI or alcohol and drug counseling programs except, typically, ADETS or education.

    • Cigna
    • Blue Cross Blue Shield
    • NC State Employees Health Plan and Federal Blue Cross.
    • United Behavioral Healthcare
    • Magellan (including WellPath)
    • MedCost
    • Well Path
    • Aetna
    • Value Options
    • Managed Health Network
    • CompPsych
    • Health Net (for working with US Military Veterans!)

    Self Pay:
    Self Pay/Cash: Allows those without insurance to pay cash for services at a discounted rate if paying the full rate could cause financial hardship. Our self-pay cost is among the lowest in the area.  Payment plans may be arranged for post-trial DWI clients on a case-by-case basis.

    The State of NC sets the ADETS fee at $160 for NC-DWI clients. Non NC DWI clients are required to pay $25 for the Prime for Life program manual. Fees paid to NC DWI Services assists clients with the cost manuals for NC DWI (508) clients.

    To receive your free assessment, call our toll free number: 1-877-762-3750.  Due to state DWI requirements, this does not apply for people needing assessments for DWI, or other DMV/DOT assessments.

    We accept most Insurance Policies:

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    Value Options logo
    Managed Health Net resized .7
    HealthNet logo
    CompPsych logo

    Magellan logo
    Cigna logo resized .5
    Aetna logo resized .5
    MedCost logo
    united healthcare rehab resized .5
    United Behavioral Health logo
    NC State Health Plan

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  • What brought me to First Step was drinking and driving and being arrested twice. My first impression was that I wouldn’t learn anything and that I would hate it. What I thought was helpful was listening to others and their stories and how they handled their situations, they helped me reduce the want of alcohol […]

    Anonymous

    My first thought of treatment consisted of being nervous and not sure of what to expect. Shortly after beginning group I realized that everyone has similar issues but come from a variety of paths in life. I quickly felt in place as I realized that everyone pulled together to give positive feedback. My favorite group […]

    Anonymous

    Like everyone else that I have heard say I thought this class was going to be boring and a waste of time; but as I got into group and learned people and got comfortable. I was able to talk and share and really started to enjoy thanks to Tonya and Jessie. You guys were really […]

    Anonymous

    First Step is a great place to come to; to receive an assessment and treatment. The group sessions were very helpful in understanding the problems that arise from the substance abuse. The entire staff was very understanding and helpful. I would highly recommend First Step to anyone.

    Anonymous

    I came to First Step for a DWI. Even though I was very nervous and frustrated about having to attend group, I believe that it is a great tool put in place whether you are an alcoholic or drink socially sometimes. Personally, I have learned ways to deal with stress, how to communicate with others […]

    Anonymous

    What brought me to First Step I was smoking weed. The first time in group I didn’t know what to think, but I really enjoyed everything that I’ve gotten from First Step. I would just like to say that this group has helped me out a lot. It has opened my eyes to so many […]

    Anonymous

    Group has honestly helped me deal with my issues. I came here for a DUI, but failed a drug test and realized I needed help with other issues. I know I have upset Cynthia and Phyllis about things. I’m truly sorry you both have helped me in many ways. I have learned to say no […]

    Anonymous

    First Step was Awesome! This is the third treatment cent I’ve been to and was by far the best First Step doesn’t try to shove anything down your throat; they leave information on the table and allow you to take it yourself. I think that helps people open up. Neither Cynthia nor Phyllis views us […]

    Anonymous

    I received information with a list of possible providers to contact for assistance with getting an assessment. Initially, I felt embarrassed for even having to call and say that I had a DWI – my first and LAST one. Looking down the list, I chose to examine those closest to my home in driving distance. […]

    Anonymous

    What brought me here to First Step was the use of weed. I failed a pre-drug screen with my CDL’s which cause me to take the classes to get my CDL’s back. I had no idea of what to expect my first day of group but it was great. During my time attending groups, I […]

    Anonymous

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