• Every great journey begins with a First Step!
  • banner

    Financial / Methods of Payment:

    methods of payment

    Insurance:

    We are in network with most Insurance Companies that operate in this area. We do all the billing and assist with authorizations. Your insurance will often even pay for your assessment. If you have insurance it is often helpful for you to contact your insurance company and ask for authorization after your assessment and prior to entering counseling. This ensures the most likelihood that they will assist you with cost.

    We will contact your insurance company, but in the rare case that they do not immediately authorize your counseling services, they will usually cover your services if you contact them and insist  they provide authorizations and re-authorizations. Insurance companies do not handle Substance Abuse & Mental Health Counseling in the same manner they do your typical doctor’s treatment. Client/Patient involvement is sometimes necessary to ensure they assist you with paying for treatment. Insurance will usually pay for your DWI or alcohol and drug counseling programs except, typically, ADETS or education.

    • Cigna
    • Blue Cross Blue Shield
    • NC State Employees Health Plan and Federal Blue Cross.
    • United Behavioral Healthcare
    • Magellan (including WellPath)
    • MedCost
    • Well Path
    • Aetna
    • Value Options
    • Managed Health Network
    • CompPsych
    • Health Net (for working with US Military Veterans!)

    Self Pay:
    Self Pay/Cash: Allows those without insurance to pay cash for services at a discounted rate if paying the full rate could cause financial hardship. Our self-pay cost is among the lowest in the area.  Payment plans may be arranged for post-trial DWI clients on a case-by-case basis.

    The State of NC sets the ADETS fee at $160 for NC-DWI clients. Non NC DWI clients are required to pay $25 for the Prime for Life program manual. Fees paid to NC DWI Services assists clients with the cost manuals for NC DWI (508) clients.

    To receive your free assessment, call our toll free number: 1-877-762-3750.  Due to state DWI requirements, this does not apply for people needing assessments for DWI, or other DMV/DOT assessments.

    Blog

    National Day to Talk to Teen About Alcohol

    National Day to Talk to Teen About Alcohol

    April 21, 2014 is the national day for parents to talk with their teens about
    10 Ways to Happiness

    10 Ways to Happiness

    1. Exercise: 7 minutes is all you need, based on an article in the New York
  • My treatment has been beneficial for me at First Step. My DUI brought me to First Step and I had to look at the triggers that caused me to make the decisions. I realized through these sessions what my triggers are and how to deal with them.

    YL
    Cary

    My experience at First Step was absolutely wonderful. I learned more about myself than I had my whole adult life. Our group counselor, Holly, did a fantastic job facilitating the meetings, and no matter what activity or discussion we had, I never left without feeling enlightened and fulfilled.

    Anonymous
    Raleigh

    I love First Step. I would definitely recommend it to a fellow addict in need. Also the family night portion was very helpful with me and my family. We learned how to have a healthier and happy relationship for all of us. Thank you First Step!

    CM

    When I first came in this group I felt like I didn’t really care, but when I came more, I became excited about this group.

    PK
    Garner

    I’m not happy with the situation (that caused me to need treatment) but I’m glad it happened because I’m realizing early enough in my life that I need to be careful with my decisions and use my tools gained from group to keep my life on track.

    LM
    Garner

    The counselors did an outstanding job of lesson planning and their work should be commended. I can now walk into the world with a greater purpose and I will continue to fight for the things that I believe in and will continue practice abstaining for all substances.

    Anonymous
    Cary

    I learned I have a lot to live for and that as long as I know right from wrong and learn from mistakes I can be successful. Thank you for helping me reaches my goal. A costly one that was worth it.

    Anonymous

    I came into this program after getting in trouble at school. My first day of coming in I picked a nice seat in the corner, crossed my arms and tried to be invisible. I didn’t think this program would help me in any way, shape, or form. I just wanted to go through the motions […]

    Anonymous Former Adolescent Program Patient

    I have been directly affected in more ways than I am able to explain. Thanks for the support, and I appreciate what each of you has done for me.

    MV

    I value my family, my friends, and the air I breathe. My treatment here at First Step has been that of support and caring. I am very grateful to all of my counselors here at First Step. KD

    KD

  • Read All Testimonials