• Every great journey begins with a First Step!
  • banner

    Financial / Methods of Payment:

    Self Pay:
    Self Pay/Cash allows those without insurance to pay cash for services at a discounted rate if paying the full rate could cause financial hardship. At $20 per hour our self-pay cost is among the lowest in the area.  Payment plans may be arranged on a case-by-case basis.

    The State of NC sets the ADETS fee at $160 for NC DWI clients. Fees paid to NC DWI Services assists clients with the cost manuals for NC DWI (508) clients.

    Health Insurance:

    We are in network with most health insurance companies. We do all the billing and authorizations.  Your insurance will usually pay for individual, group and family counseling and assessments. Give them a call and ask if you are not sure.  Bring your insurance card to your initial intake and/or assessment.

    We do everything we can to assist you with receiving the counseling or treatment you need, including DWI and other “required” counseling.  If paying for treatment is a concern, we will assist with deductibles, co-pays, etc.  There are no up front or enrollment fees preventing you from getting into treatment, both our in-person office visits and our online counseling services. We will contact your insurance company for authorization and benefits.

    • Cigna
    • Blue Cross Blue Shield
    • NC State Employees Health Plan and Federal Blue Cross.
    • United Behavioral Healthcare
    • Magellan (including WellPath)
    • MedCost
    • Aetna
    • Value Options
    • Managed Health Network
    • CompPsych
    • Health Net
    • UMR
    • Optum

    Insurance companies are bound by federal confidentiality laws regarding substance abuse and mental health treatment. No person, company or entity is allowed to inform your employer that you are receiving, or have ever received, our treatment services without your written verified consent.

    We are bound by federal statute “42 CFR Part 2 – CONFIDENTIALITY OF ALCOHOL AND DRUG TREATMENT RECORDS” to learn more about Federal confidentiality laws. 

    We are in network with most insurance companies:

    BCBSNC logo
    Value Options logo
    Managed Health Net resized .7
    HealthNet logo
    CompPsych logo

    Magellan logo
    Cigna logo resized .5
    Aetna logo resized .5
    MedCost logo
    united healthcare rehab resized .5
    United Behavioral Health logo
    NC State Health Plan

    Blog

    Substance use disorder – screening, referral and placement

    Substance use disorder – screening, referral and placement

    Does someone you know need treatment for alcohol or drug use?  Who do you rely on for accurate information
    Treating substance use disorders

    Treating substance use disorders

    "I recently spent five weeks in an inpatient rehabilitation center. Prior to returning to work
  • Client Experiences

    Before I started group at First Step, I was really anxious about what my experience would be like. Once I started group. I quickly realized it wasn’t something to dread or be scared of more than anything I feel like group helped me to feel more comfortable about the situation I’m in. While I still

    Anonymous

  • Read All Testimonials