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    Why Choose Us

    Why choose us reduced

    FREE ALCOHOL & DRUG ABUSE ASSESSMENTS:  (919) 833-8899.  If you are concerned about alcohol or drug use and are at least 18 years of age you may receive an assessment at absolutely no charge. There is no obligation.  Call us at  (919) 833-8899. Due to legal regulations, this does not apply for people needing assessments for DWI, DMV/DOT assessments. It does not apply to court or other legally mandated assessments.

    We do everything we can to assist you with getting the counseling or treatment you need.  If paying for treatment is a concern, we will assist with deductibles, co-pays, etc. You can even receive free assessments in many cases. There are no upfront fees preventing you from getting into treatment. This includes both our in-person office visits and our online counseling services.

    Our 3-hour groups are only $20/hour for people who do not have insurance! We provide 3 hours per group so you have less trips to the program compared to 1-1/2 or 2 hour groups. If you are considering a 1-1/2 to 2 hour group elsewhere INQUIRE ABOU THE COST PER HOUR RATHER THAN THE COST PER GROUP!

    Convenient locations, A Sound Relationship with the local community, including Attorneys, Employee Assistant Programs, local schools & colleges, medical and psychiatric offices and the community at large; Low Prices; Private Setting; Accredited by CARF, in network with most insurance companies, and Licensed by the N.C. Department of Health and Human Services.

    The Commission for Accreditation of Rehabilitation Facilities (CARF) has awarded First Step Services, LLC National Accreditation to all 4 of our locations.

    First Step Services, LLC is a private agency where your needs are considered first. It is a place where customers can count on being understood and assisted in the most professional, confidential manner possible. We understand and respect the urgency of your situation.We are online with the State DWI Services office to complete your DWI 508 report, often clearing your license in 2 – 3 days after completing your program once you have provided us with your conviction date.

    If you come for a court or state required substance abuse assessment and bring all the required information, you will receive the results of your assessment immediately. You will walk out with everything you need to take to court or to your attorney. A letter or report may be promptly forwarded to your referral source or attorney while you are in the office if you need it quickly.

    First Step has a strong working relationship with the local colleges, schools, EAPs, insurance companies,  attorneys and probation officers . We will ensure they have all the information necessary to assist you. We can usually get this information to them the same day when needed.

    We offer low prices on all services with payment plans available in some cases. We accept credit cards and health insurance.

    If deductibles, co-pays and fees are a concern, we can assist in making it affordable. Most non-mandated assessments may be conducted at no cost to the client.

    Receive your assessment, intake and groups in a comfortable, private setting where your confidentiality is treated with great respect. Groups are always private and and safe.

    First Step Services, LLC is licensed by the State of North Carolina including a Mental Health Substance Abuse Treatment License, DWI provider code, and full-time Certified Substance Abuse Counselors (CSAC) and Licensed Clinical Addiction Specialists (LCAS), Licensed Clinical Social Workers (LCSW), Licensed Professional Counselors (LPC) and other experienced counselors and therapists with Masters level credentials.

    First Step Services, LLC provides alcohol and drug counseling services that meet the requirements of  insurance companies, court, probation, parole, employer, school, NC DWI Services, and other agencies with whom you might work. You will have full assistance in working with your family, spouse or significant other, employees, school, friends, attorney, probation officer, etc. if you wish them to be involved.

    Same day assessment and enrollment services are usually available upon request.

    Our goal at First Step Services, LLC is to provide the highest quality array of services. Our purpose isn’t to tell you that you are an addict and can never have another drink; though that could be the best course for some of our patients. Our goal is truly to help you never have another alcohol or drug related problem of any kind, whether legal, job, family, or social. Would your life, or the life of those who care about you, improve if you never had another problem or even just a concern; health, family, legal or otherwise, that involved alcohol or drug use?

    A substance use issue such as drug possession, under age drinking, paraphernalia DWI, or other related charge or arrest can be a frustrating, embarrassing event that seems to send your life reeling in a very undesirable direction. Legal issues involving alcohol or drug use are expensive, time-consuming and cause a host of other related problems. It can be helpful to speak with someone who has extensive training and experience in this area to  assist you to get past the situation and go on with your life. At First Step you will have a counselor who knows the problems through extensive training in a substance abuse specialty.  Staff has a variety of education, training, credentials and sometimes personal experience. Very few healthcare professions have the amount of specific training and experience in their fields of practice as do our substance abuse professionals.

    Our VIP – Victim Impact Panel session meets on the 3rd Tuesday of the month from 6:30 to 9:30 PM. The cost is $50. Call our Raleigh office for more information. The VIP session meets DWI requirements for all states that require it. It is beneficial for all who attend, including DWI offenders and interested others who may or may not have had a DWI.


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    A newer trend drug is yet another synthetic drug called "Cloud 9." Cloud 9 falls
    Free Substance Abuse Assessments: (919) 833-8899

    Free Substance Abuse Assessments: (919) 833-8899

    Do you have a concern about your alcohol or drug use? Do you think you are
  • Client Experiences

    “I actually came in late my first day, but the group was more than accepting and inviting. Whatever nerves I had were diminished. I loved the group dynamic, even as it changed, and thoroughly enjoyed the activities, especially in the beginning. I made great connections with the people and gained a lot of tools and […]

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