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    Why Choose Us

    Successful Substance Use Treatment

    FREE ALCOHOL & DRUG ABUSE ASSESSMENTS:  If you might have a problem with alcohol or drugs and are at least 18 years of age you may receive an assessment at absolutely no charge. There is no obligation of any kind except to call  1-877-762-3750. Due to state DWI regulations, this does not apply for people needing assessments for DWI, or other DMV/DOT assessments.

    Convenient Locations; A Sound Relationship with the local community, including Attorneys, Employee Assistant Programs, local schools & colleges, medical and psychiatric offices and the community at large; Low Prices; Private Setting; Accredited by CARF, in network with most insurance companies, and Licensed by the N.C. Department of Health and Human Services.

    The Commission for Accreditation of Rehabilitation Facilities (CARF) has awarded First Step Services, LLC National Accreditation to all 3 of our locations.

    First Step Services, LLC is a private agency where your needs are considered first. It is a place where customers can count on being understood and assisted in the most professional, confidential manner possible. We understand and respect the urgency of your situation.

    We are online with the State DWI Services office to complete your DWI 508 report, often clearing your license in 2 – 3 days after completing your program once you have provided us with your conviction date.

    If you come for a court or state required substance abuse assessment and bring all the required information, you will receive the results of your assessment immediately. You will walk out with everything you need to take to court or to your attorney. A letter or report may be promptly forwarded to your referral source or attorney while you are in the office if you need it quickly.

    First Step has a strong working relationship with the local colleges, schools, EAPs, insurance companies,  attorneys and probation officers . We will ensure they have all the information necessary to assist you. We can usually get this information to them the same day when needed.

    We offer low prices on all services with payment plans available. We accept credit cards and health insurance.

    Receive your assessment, intake and groups in a comfortable, private setting where your confidentiality is treated with great respect. Groups are always private and and safe.

    First Step Services, LLC is licensed by the State of North Carolina including a Mental Health Substance Abuse Treatment License, DWI provider code, and full-time Certified Substance Abuse Counselors (CSAC) and Licensed Clinical Addiction Specialists (LCAS), Licensed Clinical Social Workers, Licensed Professional Counselors and other counselors and therapists with Masters level credentials.

    First Step Services, LLC provides alcohol and drug counseling services that meet the requirements of  insurance companies, court, probation, parole, employer, school, NC DWI Services, and other agencies with whom you might work. You will have full assistance in working with your family, spouse or significant other, employees, school, friends, attorney, probation officer, etc. if you wish them to be involved.

    Same day assessment services are usually available upon request.

    Our goal at First Step Services, LLC is to provide the highest quality array of services. Our purpose isn’t to tell you that you are an addict and can never have another drink; though that could be the best course for some of our patients. Our goal is truly to help you never have another alcohol or drug related problem of any kind, whether legal, job, family, or social. Would your life, or the life of those who care about you, improve if you never had another problem or even just a concern, legal or otherwise, that involved alcohol or drug use?

    A DWI, possession, paraphernalia or other related charge or arrest can be a frustrating, embarrassing event that seems to send your life reeling in a very undesirable direction. Legal issues involving alcohol or drug use are expensive, time-consuming and cause a host of other related problems. It can be helpful to speak with someone who has extensive training in this area to  assist you to get past the situation and go on with your life. At First Step you will have a counselor who knows the problems through extensive training in a substance abuse specialty.  Staff has a variety of education, training, credentials and sometimes, personal experience. Very few healthcare professions have the amount of specific training and experience in their fields of practice as do our substance abuse professionals.

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  • What brought me to First Step was drinking and driving and being arrested twice. My first impression was that I wouldn’t learn anything and that I would hate it. What I thought was helpful was listening to others and their stories and how they handled their situations, they helped me reduce the want of alcohol […]

    Anonymous

    My first thought of treatment consisted of being nervous and not sure of what to expect. Shortly after beginning group I realized that everyone has similar issues but come from a variety of paths in life. I quickly felt in place as I realized that everyone pulled together to give positive feedback. My favorite group […]

    Anonymous

    Like everyone else that I have heard say I thought this class was going to be boring and a waste of time; but as I got into group and learned people and got comfortable. I was able to talk and share and really started to enjoy thanks to Tonya and Jessie. You guys were really […]

    Anonymous

    First Step is a great place to come to; to receive an assessment and treatment. The group sessions were very helpful in understanding the problems that arise from the substance abuse. The entire staff was very understanding and helpful. I would highly recommend First Step to anyone.

    Anonymous

    I came to First Step for a DWI. Even though I was very nervous and frustrated about having to attend group, I believe that it is a great tool put in place whether you are an alcoholic or drink socially sometimes. Personally, I have learned ways to deal with stress, how to communicate with others […]

    Anonymous

    What brought me to First Step I was smoking weed. The first time in group I didn’t know what to think, but I really enjoyed everything that I’ve gotten from First Step. I would just like to say that this group has helped me out a lot. It has opened my eyes to so many […]

    Anonymous

    Group has honestly helped me deal with my issues. I came here for a DUI, but failed a drug test and realized I needed help with other issues. I know I have upset Cynthia and Phyllis about things. I’m truly sorry you both have helped me in many ways. I have learned to say no […]

    Anonymous

    First Step was Awesome! This is the third treatment cent I’ve been to and was by far the best First Step doesn’t try to shove anything down your throat; they leave information on the table and allow you to take it yourself. I think that helps people open up. Neither Cynthia nor Phyllis views us […]

    Anonymous

    I received information with a list of possible providers to contact for assistance with getting an assessment. Initially, I felt embarrassed for even having to call and say that I had a DWI – my first and LAST one. Looking down the list, I chose to examine those closest to my home in driving distance. […]

    Anonymous

    What brought me here to First Step was the use of weed. I failed a pre-drug screen with my CDL’s which cause me to take the classes to get my CDL’s back. I had no idea of what to expect my first day of group but it was great. During my time attending groups, I […]

    Anonymous

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