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    Why Choose Us

    Why choose us reduced

    First Step Services, LLC is a private agency where your needs are considered first. It is a place where customers can count on being understood and assisted in the most professional, confidential manner possible. We understand and respect the urgency of your situation. We are online with the State DWI Services office to complete your DWI 508 report, often clearing your license in 2-3 days after completing your program once you have provided us with your conviction date.

    Convenient locations, a sound relationship with the local community, including attorneys, EAPs (Employee Assistant Programs), local schools & colleges, medical and psychiatric offices and the community at large; low prices; private setting; accredited by CARF, in network with insurance companies, and licensed by the N.C. Department of Health and Human Services.

    The Commission for Accreditation of Rehabilitation Facilities (CARF) has awarded First Step Services, LLC National Accreditation to all 4 of our locations.Our 2 & 3-hour groups are low cost. In addition to our 2 hour groups, we provide 3 hours per group so you have less trips to the program compared to 1-1/2 or 2 hour groups. If you are considering attending groups or classes elsewhere inquire about the cost per hour.

    If you come for a court or state required substance abuse assessment and bring all the required information, you will receive the results of your assessment immediately. You will walk out with everything you need to take to court or to your attorney. A letter or report will be promptly forwarded to your referral source or attorney while you are in the office if you need it quickly.

    First Step has a strong working relationship with the local colleges, schools, EAPs, insurance companies,  attorneys and probation officers . We will ensure they have all the information necessary to assist you. We can usually get this information to them the same day when needed. We offer low prices on all services with payment plans available in some cases. We accept credit cards and health insurance. If deductibles, co-pays and fees are a concern, we will do everything we can to assist in making it affordable.

    First Step Services, LLC is licensed by the State of North Carolina including a Mental Health Substance Abuse Treatment License, DWI provider code, and full-time Certified Substance Abuse Counselors (CSAC) and Licensed Clinical Addiction Specialists (LCAS), Licensed Clinical Social Workers (LCSW), Licensed Professional Counselors (LPC) and other experienced counselors and therapists with Masters level credentials.

    First Step Services, LLC provides alcohol and drug counseling services that meet the requirements of  insurance companies, court, probation, parole, employer, school, NC DWI Services, and other agencies with whom you might work. You will have full assistance in working with your family, spouse or significant other, employees, school, friends, attorney, probation officer, etc. if you wish them to be involved.

    Inpatient, Residential & Hospital Aftercare:
    First Step Services, LLC provides Intensive Outpatient and General Outpatient aftercare for people discharging from inpatient programs & hospitals across the country. We provide intensive group counseling, family counseling, individual counseling and other services as needed. The goal is to provide people discharging  from facilities with continued treatment and recovery while they transition back into community living; returning to work, to families and resuming a “normal” lifestyle after completing inpatient or hospitalization.  We provide this service at all our locations. We can begin meeting with you by video conferencing before you leave your inpatient facility to ease the transition, if you would find it helpful.

    “I was initially sent to First Step for outpatient treatment after completing a 28 day inpatient program in October 2011 and again in March of 2015. I have always felt extremely comfortable with all the counselors and treatment plans. I have been fortunate to have learned and developed several coping skills and have benefited from all of the time with groups in a few ways. Being able to find people with similar issues has been a huge plus and has helped me to realize that I am not the only person that has received help. Also, discussing the reasons for my individual issues has been a great stress relief and has taught me how to relate to others and deal with the problems at hard in other ways than relying on substances. I am aware of what I need to stay focused on sobriety and have developed skills for dealing with situations when temptation presents itself.”  Anonymous

    Same day assessment and enrollment services are usually available upon request. There is no up front costs to enroll into our program.

    Our goal at First Step Services, LLC is to provide the highest quality array of services. Our purpose isn’t to tell you that you are an addict and can never have another drink; though that could be the best course for some of our clients. Our goal is truly to help you never have another alcohol or drug related problem of any kind, whether legal, job, family, or social. Would your life, or the life of those who care about you, improve if you never had another problem or even just a concern; health, family, legal or otherwise, that involved alcohol or drug use?

    A substance use issue such as drug possession, under age drinking, paraphernalia DWI, or other related charge or arrest can be a frustrating, embarrassing event that seems to send your life reeling in a undesirable direction. Legal issues involving alcohol or drug use are expensive, time-consuming and cause a host of other related problems. It can be helpful to speak with someone who has extensive training and experience in this area to  assist you to get past the situation and go on with your life. At First Step you will have a counselor who knows the problems through extensive training in a substance abuse specialty.  Staff has a variety of education, training, credentials and sometimes personal experience. Few healthcare professions receive the amount of specific training and experience in their fields of practice as do our substance abuse professionals.

    Our VIP – Victim Impact Panel session meets on the 3rd Tuesday of the month from 6:30 to 9:30 PM. The cost is $60. Call our Raleigh office for more information. The VIP session meets DWI requirements for all states that require it. It is beneficial for all who attend, including DWI offenders and interested others who may or may not have had a DWI. Pre-registration is required for the VIP.  Please try to call at least 24 hours in advance to register.

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    NC DWI Offenses

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  • Client Experiences

    I was hospitalized for another reason, but while I was in the ER, the doctors noticed classic symptoms of alcohol withdrawal and put me through detox. After detox, my psychologist recommended First Step. I went kicking and screaming. At first, I was intimidated by group therapy, but meeting Tonya and Holly made it feel more

  • Read All Testimonials